Privacy Policy
www.gadapay.dypol.com.ng is not an
email service, but a corporate website. Registration may be required on this
corporate website, but is available to visitors interested in receiving our
newsletters and email updates.
This
Online Privacy Policy explains what information we collect, how we collect,
share, use, and protect your personal information when you visit or use this
site and other services offered by Dypol Integrated Projects Ltd. As a
Dypol Integrated Projects Ltd customer, be assured that we will keep protecting
your information.
Dypol
Integrated Projects’ customers have the opportunity to make choices about how
their personal information may be shared, and we encourage you to make choices
that enable us to provide you with quality products and services that help you
meet your needs.
Security
of personal information
Safeguarding your personal information is our main concern. We maintain
physical, electronic and procedural safeguards that comply with applicable
federal laws to secure your information from unauthorized access and use,
accidental or unlawful alteration and destruction; and other unlawful or
unauthorized forms of processing. We engage in the continuous training of
our employees in the proper management of personal information. When we use
other companies to provide services, we require them to protect the
confidentiality of personal information they receive.
At
Dypol Integrated Projects Ltd., we take data privacy very seriously and we
provide our customers with all necessary data security to protect such personal
information from unauthorized access. We require any third parties who carry
out any work on our behalf to comply with appropriate compliance standards to
protect your information. We are pleased to announce that we comply with global
best practices and requirements of GDPR of the European Union
The
information we collect
Dypol Integrated Projects will only collect your information in line with
relevant regulations and laws.
How do
we collect information?
We may collect information from a range of sources and it may relate to any of
our products or services we currently provide or may have provided in the past.
We
collect your personal information when:
- you
open an account or perform transactions such as make contributions or
withdrawals from your account, payment history and transactions records
- you
seek information from our customer service provider, information
concerning complaints and disputes
- you
provide account information such as your personal details e.g. name,
gender, date and place of birth; email address, and mobile numbers
- you
provide information concerning your identity e.g. photo ID, passport
information, National ID card and nationality
- you
use your login credentials for online portal
- we
conduct necessary investigations i.e., due diligence checks, and AML/CFT
checks and obtain information that we need to support our regulatory
obligations, e.g. information about transaction details, detection of any
suspicious and unusual activities.
Note
that we may collect information about your computer (or mobile device),
including where available your IP address, operating system and browser type,
for system administration or for our own commercial purposes. This is
statistical data about our users' browsing actions and patterns, and does not
identify any individual
How we
use your information
- Dypol
Integrated Projects will only use your information when you have provided
your consent or when we are required by the law to do so.
- We
use the information we collect to provide customers with excellent
products and services, to manage our business and to offer an enriched and
enhanced customer experience.
- We
make appropriate use of your data to manage transactions, respond to your
requests, and to provide you with more relevant products and services.
- We
use your information to deliver our products and services, carry out your
instructions, and provide Online Contributions and other online product
and services.
- We
use these information to detect and prevent financial crimes including
fraud, financing for terrorism and money laundering, this is to ensure
security and business continuity.
- We
will use your information to meet our compliance obligations, to comply
with laws and regulations and to share with regulators when absolutely
necessary.
- We
may also use personal information we have about you such as your email
address to deliver advertising to you directly or on our websites, provide
updates on special deals and offers that might interest you (unless you
tell us otherwise).
- We
may send you general announcements or important news about your account, request
your feedback and we believe you should be able to select what kinds of
information you receive from us via email.
- We
may need to record conversations you have with us including phone calls,
face-to-face meetings, letters, emails and any other kinds of
communication. These recordings may be used to check your instructions to
us and improve on our product and service delivery.
Who we
share your information with
Dypol Integrated Projects Ltd, in efforts to provide you with excellent
products and services may need to outsource its product delivery, this will be
done in line with relevant regulations and law. We may share your information
in order to provide you with products or services you’ve requested.
We may
also share your information where we have a public or legal duty to do so, when
we need it to conclude regulatory reporting and when we have requested and
received your permission to share it.
Individual
rights
- The
right to be informed
To
emphasize the need for transparency over the usage of personal data, we ensure
fair processing of information typically through this privacy policy.
- The
rights to access
Individuals
have the right to access information Dypol Integrated Projects Ltd holds, and
be able to access their personal data and other supplementary information and
obtain information about how we process it
- The
right to restrict processing
Individuals
have a right to ‘block’ or withdraw their consent to our processing of your
information, which you can do at any time. When processing is restricted, we
are permitted to store the personal data, but not further process it.
- The
right to rectification
Individuals
are entitled to have personal data rectified if it is inaccurate or incomplete.
If this personal data in question has been disclosed to third parties, they
must be informed of the rectification where possible. Dypol Integrated Projects
Ltd must also inform the individuals about the third parties to whom the data
has been disclosed where appropriate
- The
right to erasure
Individuals
have the right to request the deletion or removal of personal data where there
is no compelling legal or regulatory requirement for its continued processing. Dypol
Integrated Projects Ltd will make sure that this right is protected.
- The
right to data portability
We will
ensure that personal data is moved, copied or transferred easily from one IT
environment to another in a safe and secure way, without hindrance to
usability.
- The
right to object
Individuals
have the right to object to our processing of their information in some
circumstances.
Cookies
A cookie is a small file that is placed on your computer’s hard drive. Its
functions include storing your login and session statuses, recording your user
preferences and analyzing web traffic.
Cookies enable websites and applications to store your user preferences in
order to enhance your overall website experience by better understanding your
preferences, likes and dislikes. They also allow websites to identify when
users are logged on their site and when they return to their site, test new
content and analyze web traffic with data analytics.
Apart from the date that you elect to disclose and share with us, we cannot
access your computer or any other information about you with cookies.
Although most browsers automatically accept cookies, you can amend your browser
settings to disable cookies. This may however prevent you from fully
experiencing the website as it was intended.
Individual Responsibility
Individuals are responsible for making sure the information provided to Dypol
Integrated Projects Ltd is accurate and should inform Dypol Integrated Projects
Ltd on any changes as it occurs, this will enable us to update your information
with us.
If you would like further information on anything included in this Privacy Policy, contact us at #3, Fidiso Estate Road, Abijo, Lekki – Epe Expressway, Lagos, policy@dypol.com.ng.